Public Relations Manager Job at PalmPay

PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, Egypt, Cote d'iviore and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Position: Public Relations Manager

Job Location: Ikeja, Lagos
Employment Type: Full-time

About the job

  • The ideal candidate will create, maintain and protect Palmpay's reputation, enhances its prestige and present a favourable image; Implement the full spectrum of Public Relations tactics including pitching to news media, coordinating news conferences, arranging editorial boards, coordinating special events, preparing collateral materials, and managing internal communications across multiple businesses and partners.

Key Roles and Responsibilities

  • Develop and implement a PR strategy to effectively reach customers, communicate the value proposition of products and influence the purchase.
  • Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them.
  • Write and/or review assigned press releases, success stories, quarterly and annual reports, features and briefs for publication on Palmpay’s website and other channels. Review selected content on the program’s website, newsletter, and social media channels.
  • Support the company’s ongoing activities by working closely with appointed agencies in the creation of press releases, and media alerts, creating media target lists, building product messaging, and supervising media outreach and product review program.
  • Coordinate and oversee all communications aspects of events and webinars, including promotion, program content, registration materials and related items.
  • Responsible for team strength & performance level (attraction, selection, retention & development of the Palmpay PR team).
  • Develop, maintain and grow an extensive contacts base relevant to the broadcast media industry spanning print, broadcast and digital, in trade and consumer media.
  • Incorporate required communications activities, outreach and events in Palmpay’s annual work plan to achieve the program’s internal and external communications goals. Review and revise communications products for external publication and ensure compliance with Palmpay’s Branding and Marking Plan.
  • Proactive identification of potential issues and crises related to the Palmpay brand in Nigeria and providing solutions.
  • Evaluate opportunities for partnerships, sponsorships and advertising on a going basis.


  • Bachelor's Degree in Public Relations & Administration, Media & Communication, Journalism, Marketing or other related fields.
  • At least 3 years experience in public relations/communication management in a financial institution/fintech.

Necessary Skills:

  • Communication skills
  • Digital media & multi-media skills
  • Problem-solving skills
  • Teamwork and collaboration skills
  • Social media management
  • Creativity
  • Relationship building and Interpersonal skills
  • Negotiation skills
  • Critical thinking skills
  • Adaptability skills.


  • Only Female candidates with Financial Institutions / Fintech experience will be considered.