Recovery Portfolio Officer Job at Ecobank Nig plc

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the position below:

Job Position: Recovery Portfolio Officer

Job Identification: 406
Job Location: Victoria Island, Lagos
Job Schedule: Full time

Job Description

  • Ensure budgeted items are achieved and possibly surpassed.
  • Maintain profitable relationship with Recovery Agents/Receiver Managers
  • Prudent use of Bank assets deployed to assist on the job.


  • Prepare weekly/monthly Affiliate and Group recovery reports.
  • Preparation of detailed breakdown of monthly spooled Memorandum portfolio from the Memo Portal into regions.  
  • Circulate the monthly Memorandum portfolio of the bank with the Business Segments.
  • Daily calls through bulk customers with low balances who are owing the bank to pay up their bad debts.
  • Onboarding new DRAs and assigning accounts to new DRAs
  • Management of DRAs and settling commission of DRAs.
  • Review and appraise of debt recovery agent’s performance from time to time.
  • Prepare CBN monthly return report for debt recoveries.
  • Prepare Recovery Bank MPR and other presentation slides.
  • Weekly and monthly proof of balances in both Memo recovery account and Agent collection account.
  • Weekly Spooling of memo GL accounts on BO to review the entries and balances on the account.
  • Posting Memo recoveries on the Memorandum portal
  • Responding to all correspondences to the Recovery Bank by customers within 24hrs maximum and/or sending out hold mails.
  • Management of the Recovery Bank Depository link records.
  • Reconciliation of the Memorandum portal entries
  • Collation and management of the Daily Activity Reports of Recovery Officers
  • Maintaining digital records of all debtors’ engagement and documents
  • Backs up for the Recovery Bank Administrative Officer.


  • Relationship officers
  • Remedial Officers
  • Recovery agents
  • Branches
  • Debtors
  • Legal
  • Credit Administration.


  • Candidates should possess a Bachelor's Degree.