Reservationist Job at Accor Hotels

Accor Hotel is a French multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties. It is the largest hospitality company in Europe and the sixth-largest hospitality company worldwide.

We are recruiting to fill the position below:

Job Position: Reservationist

Job Location: Lagos
Job Type: Full-time
Job Category: Rooms

Job Description

• Deal with and process all reservations according to room rate availability, ensuring that full and accurate details are obtained and input accordingly into the system.
• Update reservations and amendments, making sure all bookings are accurate.
• Ensure that the companies credit policy is adhered to at all times
• Confirm bookings
• Cross check the arrivals list to ensure accuracy
• Ensure that all the relevant documentation and information is compiled and forwarded to reception as required.
• Ensure that the correct information is captured onto the system
• Ensure that all correspondence relating to bookings is filled in logical order.
• Deal with customers and potential customers telephonically.
• Ensure that the correct information is provided to clients and potential clients.
• Ensure that all administrative procedures are completed correctly and timeously.
• Adhere to company policies and procedures at all times.

Qualifications

• ND, HND B.Sc or its equivalent
• At least 2 years of experience in similar position
• Verbal and written English skills