Restaurant Supervisor Job at Sky Rock Hotels

Sky Rock Hotels is one of the most preferred hotels in Nigeria and are committed to exceeding guests' expectations. The experience is what you can call ‘Home away from Home’! It is situated in Ikeja, Suburb of Lagos State, the commercial capital of Nigeria. She provides her guests with 5-star services and facilities including well-furnished relaxation rooms, standard swimming pool, well-equipped gym, open bar, indoor bar & restaurant, laundry services, etc., all at low tariffs. At Sky Rock Hotel, we pursue growth and development through continuous learning and constantly adapting to an ever changing world. Also, we are proud to deliver genuine care, comfort and warmth to all our guests.

We are recruiting to fill the position below:

Job Position: Restaurant Supervisor

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Brief

• We are looking to hire a customer-oriented Restaurant Supervisor to ensure that all restaurant operations run smoothly.
• The Restaurant Supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers.
• You should also be able to identify ways to decrease the restaurant's operational costs.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.
• Maintaining safety and food quality standards
• Keep customers happy and handle complaints
• Organize schedules and keep track of employees’ hours
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Order food, linens, gloves and other supplies while staying within budget limitations
• Assists with other responsibilities and duties in the absence of other team members or other tasks assigned by the Operational manager.
• Conducting regular inspection of the restaurant, bar, kitchen, to determine whether the proper standard of hygiene and sanitation are maintained
• Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulation
• Checking in on dinning customers to enquire about food quality and service

Requirements

• Candidates should possess an HND / OND / B.Sc. Degree
• Must have 2-5 years of experience.
• Bachelor's Degree in Business Administration or Hospitality is advantageous.
• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Effective communication skills.
• The ability to stand for extended periods.and multitask
• Strong management and leadership skills.
• Exceptional customer service skills.

Salary
N70,000 - N100,000 / Month.

Method of Application
Interested and qualified candidates should send their CV in PDF format to: hr@skyrockhotels.com using "Restaurant Supervisor" as the subject of the email.