Sales / Customer Service Representative Job at Kuddy Cosmetics

Kuddy Cosmetics exemplifies sustainable, homegrown success in Nigeria’s beauty sector—rising from a suitcase startup to a national brand with a loyal following, original product lines, extensive retail outlets, and digital innovation. Kudirat Fashola’s journey reflects tenacity, entrepreneurial ingenuity, and a vision that continues to shape Africa’s cosmetics industry.

We are recruiting to fill the position below:

Job Position: Sales / Customer Service Representative

Job Location: Apongbon, Lagos Island - Lagos
Employment Type: Full-time

Job Summary

• We are expanding our in-store teams and looking for passionate, well-groomed, and customer-focused Beauty Advisors to join our growing retail network.
• Please Applicant who resides on the Island, Costain, Surulere should apply.

Role Overview

• As a Sales representative, you will be the face of the store delivering exceptional customer experiences, sharing expert beauty advice, and helping customers discover the right products for their needs.
• You’ll combine product knowledge, selling skills, and genuine enthusiasm for beauty to drive sales and represent our brand with pride.

Job Responsibilities

• Welcome customers warmly and provide excellent service throughout their shopping experience.
• Assess customers’ needs and recommend suitable skincare, makeup, and beauty products.
• Demonstrate product application techniques (e.g. skincare routines, makeup tutorials).
• Maintain strong product knowledge across all brands and categories.
• Ensure product displays, shelves, and testers are clean, attractive, and fully stocked.
• Assist with in-store promotions, product launches, and live demos.
• Build long-term relationships with customers to encourage loyalty and repeat purchases.
• Handle customer complaints politely and professionally, escalating when necessary.

Requirements / Qualifications

• Minimum of OND.
• 1–3 years of experience in beauty retail, cosmetics sales, or a related role.
• Strong passion for beauty, skincare, and cosmetics.
• Excellent communication, presentation, and interpersonal skills.
• Smart, confident, and well-groomed appearance at all times.
• Good understanding of customer service and sales techniques.
• Ability to work effectively in a team and under minimal supervision.

Salary
N80,000 - N100,000 / month.

Method of Application 
Interested and qualified candidates should send their CV and a short cover letter to: careers@kuddycosmetics.com using “Application for Sales representative – [Preferred Location Island or Mainland]" as the subject of the mail.