Sales Supervisor Job at Kyosk Digital Services Limited

Kyosk Digital Services Limited is a tech-led platform that connects informal retailers who retail in kiosks and other similar retail outlets directly to fast-moving consumer goods companies (FMCGs) by communicating demand from retail outlets directly to FMCGs and their distributors and managing the delivery of the goods to the kiosks.

Our digital ordering and delivery platform - Kyosk - ensures that these retail outlets get access to stock at competitive prices and have them delivered directly to them. FMCGs find the traditional distribution chain to be inadequate as well, making it expensive for them to serve kiosk-type retail outlets, leading to high incidences of product stock-outs and lost sales opportunities. By providing FMCGs with good data visibility, we solve this major problem of theirs.

We are recruiting to fill the position below:

Job Position: Sales Supervisor

Job Location: Okota, Lagos
Employment Type: Full Time

Job Description

  • We are looking for a talented person to join our Sales team as a supervisor.
  • Reporting to the Territory Manager, you will be managing a team of field-based sales agents. You will be required to monitor the performance of each person in your team and send daily reports to the Territory Manager.
  • You will support in training and hiring of your team from time to time.

Duties & Responsibilities

  • Establish relationships with new customers through recruiting and onboarding;
  • Maintain and grow relationships with existing customers;
  • Anticipate the needs of clients and address them accordingly;
  • Meet with customers to determine their specific needs and wants while managing of the whole Value Chain with courtesy and Finesse to deliver results;
  • Strive to improve customer satisfaction through excellent customer service;
  • Identify and respond to client needs;
  • Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in;
  • Follow up on customer orders as necessary;
  • Responsible for 100% Revenue target allocated to individual.

Minimum Requirements

  • Diploma in Sales / Marketing or any relevant field;
  • A minimum of 4 years of experience in field sales with a least 1 year experience managing a team;
  • Strong knowledge of retail industry standards;
  • Bachelor's Degree is an added advantage;
  • Ability to take initiative and work independently;
  • Exceptional organizational skills;
  • Excellent oral and written communication skills;
  • Superior interpersonal skills;
  • Good familiarity with word processing, spreadsheet and database applications;
  • Confident and charismatic approach to people.