Security Operations Manager

Fort Knox Group is one of the most diversified security and intelligence outfits in West Africa with fixed based operation in Nigeria servicing security contracts throughout the West Africa sub-region from its headquarters in Abuja, Nigeria. The company has a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate world, security, intelligence and financial industries. The groups activities encompass Guard Services, loan and PDO Recovery, Patrol system, and tracking systems.

 

JOB LOCATION:                       ABUJA

NUMBER OF VACANCY:          1

 

JOB DESCRIPTION

  1. To coordinate and oversee all operational issues
  2. Handle recruitment and deployment of guards
  3. Attend to operations meeting
  4. Plan and facilitate training of guard
  5. Respond to emergency issues (incidents) on client locations
  6. Coordinate clients/ guards workforce and also interface with major clients
  7. Write incident / investigation report to client and FKG
  8. Carryout risk assessment survey of a location and write report on it
  9. Coordinate the activities, assignments & operations of Patrol supervisors
  10. Ensure that all guards employment documents data (credentials, guarantors, referees, addresses etc) are verified/vetted before deployment to clients
  11. Prepare patrol schedule and ensure that all locations are supervised and patrolled on daily

bases.

  1. Identify and market the company’s business and products to prospective clients
  2. Conduct presentations of the company services to prospective clients with a view of winning new businesses
  3. Aggressive follow up of prospective clients till business is won and service level agreements signed

 

KEY RESULT AREAS

  • Recruitment & deployment of Guards
  • Background verification of guards
  • Patrol operations & supervision
  • Periodic Training of guards
  • Location risk assessment & reporting
  • Ability to respond to client complaint and needs and close issues timely
  • Ability to carry out investigation and close case within timeline
  • Ability to source for prospective clients and win new businesses
  • Business Development

 

REQUIREMENTS

  1. Qualification: University degree in any discipline, professional membership of Nigeria Institute of Industrial Security (NIIS) is an added advantage
  2. Experience: 5 years security operations & business development experience preferably in an industrial security company
  3. Attributes: Very organized & pay attention to details, He must be proficient in the use of computer, strong analytical & problem solving skills. Ability to coordinate 1000 guards spread across locations within the coverage area.

 

How to apply: candidates should send their cv to recruitment@fortknoxgroup.com

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