Senior Store Supervisor Job at JMG

JMG is a diversified solution provider with a broad portfolio in power generation, electrical infrastructures, industrial equipment, elevators & escalators and HVAC solutions. With 20 years of experience in Africa and strong partnerships with some of the world’s leading brands, JMG combines global technologies and regional expertise to fulfill the development needs of the African market.

We are recruiting to fill the position below:

Job Position: Senior Store Supervisor

Job Location: Kano
Employment Type: Full-time

Job Description

• We are seeking a highly and experienced Senior Store Supervisor who would play a pivotal role in ensuring the efficient and effective functioning of the store.
• This position involves overseeing daily operations, managing staff, and maintaining a high level of customer satisfaction.

Responsibilities

• Supervise and lead store staff, providing guidance and support to achieve operational excellence.
• Oversee day-to-day store operations to ensure smooth and efficient processes.
• Collaborate with the visual merchandising team to ensure attractive and appealing store displays.
• Implement and monitor key performance indicators (KPIs) to measure store performance.
• Analyze sales data and develop strategies to improve overall store profitability.
• Monitor inventory levels, coordinate restocking activities, and manage stock rotation.
• Maintain a high standard of customer service by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
• Train and motivate staff to deliver exceptional customer service.
• Conduct regular training sessions for staff to enhance product knowledge and customer service skills.
• Ensure adherence to company policies, procedures, and safety guidelines.

Requirements

• Bachelor's Degree in Business Administration or relevant field.
• Proven experience in store, with a minimum of 5 years in a supervisory role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Knowledge of inventory management and merchandising techniques.

Method of Application
Interested and qualified candidates should send their CV to: career@jmglimited.com using the Job Position as the subject of the mail.