Service Manager (Truck Maintenance)


Our client is a renowned world-class manufacturer of a wide range heavy duty trucks. The company mainly develops, produces, and sells various types of heavy-duty vehicles, special vehicles, specialised vehicles, engines, transmissions, axles, and other assemblies and automotive components. It has a full range of commercial vehicle brands and is one of the most comprehensive heavy-duty truck enterprises in the world in terms of driving forms and power coverage. Its products are exported to more than 110 countries. With the corporate vision of 'building a world-class group of full series of commercial vehicles', the company has accelerated the pace of independent innovation, continuously increased investment in research and development, introduced high-end technical talents, created a working and entrepreneurial ecology, and built high-end national independent brands. As part of its vision to be the number one manufacturer of heavy duty vehicles in the world, it has set up its operations in Nigeria and is now seeking to recruit an outstanding individual as the Service Manager.

 

Duties and Responsibilities:

 

  • Lead a group of mechanics to ensure efficient maintenance of vehicles.
  • Perform trouble shooting and diagnostics procedure on vehicles and equipment.
  • Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary.
  • Plan and organise Preventive Maintenance System (PMS) and delegate specific tasks to

concerned section/mechanic.

  • Hands-on supervision of all workshop activities, especially technical issues.
  • Forecast and order spare parts for specific jobs/special job or for stocks replenishment.
  • Supervise and follow up on actual progress of each individual repair job.
  • Provide on-the-job training as well as coaching and mentoring to mechanics.
  • Follow up repair order, registering the time taken to complete each task.
  • Responsible for the implementation of HSEQ standard within the workshop area.
  • Conduct final check/test driving for all vehicles/trucks prior to release.
  • Assists with the Interviewing and conducts hands-on testing of technical applicants.
  • Conduct annual performance appraisal of all direct subordinates.

 

Work Experience: You must have a minimum of 5 years’ experience leading a workshop team. Experience must be gained from heavy duty vehicles.

 

Education: Preferably a graduate but not compulsory.

 

Skills/Competencies:

 

  • Well-honed leadership and management skills; with an ability to motivate others.
  • Hands on ‘real-world’ mechanical experience and knowledge.
  • Highly computer literate (Microsoft Office).
  • Excellent grasp of the English language: verbal and written.
  • Sound judgment informed by extensive practical knowledge and experience.
  • Innovative, inventive and analytical, able to pre-empt and resolve problems with ease.
  • Agile, responsive and good under pressure.
  • Able to handle conflict and resolve differences of opinion.
  • Background in HSEQ

 

Personal Attributes:

 

  • Physically robust, able to operate in an austere environment.
  • Open minded to change, new ways of thinking and constructive criticism.
  • Inclusive by nature, able to build rapport and command respect.
  • A team orientated individual who is consistent in nature, with a good sense of humour.
  • A solution focused individual who has the ability to get the job done regardless of


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