Service Recovery Analyst Job at Unified Payment Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Position: Service Recovery Analyst
Job Location: Lagos

Details

• Merchant report/settlement report request (Banks and Merchant).
• Reconciliation complaints from merchant and banks.
• Merchant deposit bank report reconciliations
• POS Settlement
• Confirm settlement of ATM settlement.
• Resolves issues raised from charge-back/reversals
• Reconcile all report discrepancies based on ATM settlement reports.

ITC Support:

• Adhoc request for issuing report
• Change request on account to cards
• Urgent blocking of stolen cards
• Upload of transactions on DMS
• Confirmation scheme settlement
• Support on MIGS transaction settlement
• Support on scheme settlement files.

Qualifications

• OND in Computer Science/Statistics or Technology related courses.
• Experience: 3-4 years

Method of Application
Interested and qualified candidates should send their CV to: recruitment@up-ng.com using the "Job Title" as subject of the email.