Settlement and Reconciliation Officer
JOD DESCRIPTION
. • Ensure settlements are received as at when due, correct pricing is being charged by the processors and loss of fund is prevented.
• Reconciliation of inward and outward settlement for all channels to ensure all transactions were properly settled by the partner banks/product service providers.
• Ensure unsettled transactions are escalated to the affected banks for possible retriever of funds.
• Identify and resolve settlement discrepancies and outstanding.
• Resolve both internal and external customers’ complaint on settlement and product issues.
• Timely processing of Wallet manual commission for non-auto payments
• Reconciliation of VAS product settlement activities for CARD based transactions, received from banks .
• Posting of the reconciled settlement entries on Zoho books.
• Perform daily/weekly analysis of bill payment data: Trends, failure rates etc
Educational Qualifications and Professional Certifications Required
BSc in any field preferably Accounting.
. Data Analysis (Advance Excel, Power BI etc.) with minimum working experience of 2years
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