Shortlet Manager Job at Divine AG Solutions Limited

Divine AG Solutions Limited (RC 1243335) was incorporated in 2015 to provide recruitment and outsourcing services in accordance with the terms agreed between us and our clients. Our goal is to meet the needs of our clients ranging from individual clients, government parastatals, corporate organizations, manufacturing companies, public sectors/organizations, hotels, churches as well as multinationals companies and corporations.

We are recruiting to fill the position below:

Job Position: Shortlet Manager

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Maintain facility; ensure facility is in good condition and ready to be occupied at all times including all equipment and appliances used in it.
• Oversee routine operations,ensuring guest satisfaction.
• Answer all queries and enquiries from guests efficiently and professionally.
• Provide assistance and support to guests before, during, and after their stay.
• Arrange seamless check-in and check-out experiences for guests, providing detailed instructions and support as needed. Coordinate key exchanges or self-check-in procedures.
• Develop marketing strategies to attract guests and increase bookings. Utilize social media, online advertising, and other channels to promote properties and special offers.
• Monitor inventory levels of essential supplies such as toiletries, linens, and kitchen essentials. Coordinate restocking to ensure guests have a comfortable stay.
• Respond to inquiries, booking requests, and guest messages promptly and professionally. Provide assistance and support to guests before, during, and after their stay.
• Set competitive rental rates based on market trends, demand, and property features. Adjust prices as needed to maximize occupancy and revenue.
• Coordinate regular maintenance tasks and cleaning services to ensure properties are well-maintained and presentable for guests. Address any issues or repairs promptly.
• Maintain accurate records of rental income, expenses, and other financial transactions. Prepare regular reports and analyze financial data to track performance and inform decision-making.
• Solicit feedback from guests after their stay and address any concerns or issues raised. Use feedback to identify areas for improvement and enhance the guest experience.
• Stay informed about local laws, regulations, and zoning requirements related to short-term rentals.

Requirements

• Possess a First Degree.
• 1-3 yearsof work experience.
• Candidate should reside on Lagos Island.
• Excellent level of English (spoken, written, and understanding).
• Excellent communication and customer service skills.
• Hospitality experience is an advantage.
• Experience in similar roles is an added advantage.

Salary
N140,000 / month.

Method of Application
Interested and qualified candidates should send their Curriculum Vitae to: divineagsolutionsltd@gmail.com using the Job Position as the subject of the mail.