Social Media Assistant / Customer Service Representative Recruitment at Wangaraufoods

Wangarua Foods is an Indigenous Company, fully registered in Nigeria with Corporate Affairs Commission. The Company was founded by a Woman who is passion-driven, goal-oriented and vision minded about the service of humanity through food processing and Aims to become the No 1 food brand across Africa.

We are recruiting to fill the position below:

Job Position: Social Media Assistant / Customer Service Representative

Job Location: Lagos

Job Description

• We need competent hands for the position of Social Media Assistant / Customer Service Representative.
• As a Social Media Assistant / Customer Service Representative works closely with the social media manager to create engaging content for our company's social media presence, including keeping social media channels updated, Also you will be taking orders from customers, attending to walk-in customers, working with the logistics department and seek out new social media avenues and ways of connecting with audiences.

Objectives / Responsibilities

• Manages company social media channels, including Instagram, Facebook, LinkedIn, Twitter, and other relevant platforms.
• Engages in social media presence creation on new and emerging social media platforms,
• Creates dynamic written, graphic, and video content. Optimizes content following search engine optimization (SEO) and pay-per-click (PPC).
• Creates content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation.
• Assists social media management with large projects, events, and community management.
• Works as part of a team to develop large social media campaigns Analyses and reports audience information and demographics, and success of existing social media projects.
• Proposes new ideas and concepts for social media content. Work with marketing and social media team members to coordinate ad campaigns with social media strategy.
• Writes and distributes e-newsletters to subscribers. Manages social media communications.
• Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary to optimize visits, Social Media Assistant.

Skills and Qualifications

• Marketing or Social Media Marketing Degree.
• Technological Skills.
• Relevant knowledge in SEO and PPC.
• Good in content writing and creation, graphic design, campaign execution.
• Strong Communication Skills, Networking, Idea Presentation.
• Ability to stay calm when customers are stressed or upset.
• Strong Customer-Service skills and enthusiasm.
• Detail-Oriented.
• Bilingual communication skills.

Method of Application
Interested and qualified candidates should send their CV to: careers@wangaraufoods.com using the Job position and where you reside as the subject of the mail.

Note: Please do not apply if you do not live within Yaba and its immediate environs.