Customer Service Officer

A reputable company in the retail industry, is recruiting to fill the position below:

Job Position: Customer Service Officer
Job Location: Wuse II, Abuja

Responsibilities

• Resolve customer’s complaint(s) via phone, mails, or social media.
• Inform customers of deals and promotions via reliable media channels.
• Generate leads via cold calling, and sell our clients products and services.
• Work with the service centre manager to ensure proper customer service is being delivered.
• Resolve products or service problem by clarifying and providing solution to the customer's complaint.

Requirements

• HND / BSc. Degree
• 1-4 years relevant experience
• Experience in the retail or manufacturing industry is key
• Proximity to work location is an added advantage

Salary
N55,000 /month.