Customer Service Officer


A reputable company in the retail industry, is recruiting to fill the position below:

Job Position: Customer Service Officer
Job Location:
Wuse II, Abuja

Responsibilities

  • Resolve customer’s complaint(s) via phone, mails, or social media.
  • Inform customers of deals and promotions via reliable media channels.
  • Generate leads via cold calling, and sell our clients products and services.
  • Work with the service centre manager to ensure proper customer service is being delivered.
  • Resolve products or service problem by clarifying and providing solution to the customer's complaint.

Requirements

  • HND / BSc. Degree
  • 1-4 years relevant experience
  • Experience in the retail or manufacturing industry is key
  • Proximity to work location is an added advantage

Salary
N55,000 /month.