Process Automation Officer

AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG (www.accessholding.com), with its Head office in Berlin, Germany.

The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out to other countries across the globe rapidly.

We are recruiting to fill the positions below:

Job Position: Process Automation Officer
Ref Code: PAO/IT/JAN/2018
Job Location: Lagos
Main Task & Responsibilities

• Development and improvement of business processes
• Facilitate the continuous improvement of functional and transversal business processes, leading the evaluation of activities in terms of value to the customer and the company
• Support the delivery of IT as a service and ensure delivery of expected value
• Initiate and manage process improvement initiatives, promote standardisation and optimisation, and implement solution system changes that have an impact on the process
• Act as Ambassador for measurement, accountability and a disciplined approach to process improvement throughout the Organization
• Understand and manage readiness and capacity for technology changes
• Maintain and develop deep knowledge of products and processes es
• Provide information about the products and processes in the bank by being well-connected in the bank to gather such information
• Lead process automation initiatives and process design practices
• Define the corporate process architecture in an end-to-end manner

Necessary Experience, Skills and Knowledge

• Provide information about the products and processes in the bank by being well-connected in the bank to gather such information
• At least four years hands-on relevant professional experience in a similar role)
• Proven track record in Business Analysis and/or Business Process Management experience working in an Agile/scrum context.
• Good knowledge of business processes and/or Accounting
• Analytical and problem solving skills and process-oriented approach to work
• Self-starter, self-managed, and able to work under stress to meet deadlines
• Minimum B.Sc / HND in Business administration, Computer Science, Economics or related discipline with cognate experience
• Collaborative, consultative and customer-oriented approach
• Good communicator & negotiator and Affinity with the IT world
• Reliable team player with excellent communication skills
• Require effective prioritization, time management, team spirit, and organizational abilities.
• Maintain and develop deep knowledge of products and processes