Branch International Recruitment for Customer Success Intern

Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility.

We are recruiting to fill the position below:

Job Position: Customer Success Intern

Job Location: Nigeria
Job Type: Contract

Eligibility Requirements

• A degree from a recognised higher institution.
• Completion of NYSC.
• No more than one year of post-NYSC experience.
• Strong interest in customer service and problem-solving.
• Excellent communication skills and a willingness to learn.

What to expect in the hiring process:

• A simple test (Typing speed and Excel)
• A technical interview with the Talent Acquisition and Customer Success teams.

Benefits of Joining

• Be part of a mission-driven, fast-paced, entrepreneurial environment fostering innovation and impact.
• Receive a competitive salary and monthly stipend, reflecting your value and contributions.
• Thrive in a collaborative, flat company culture that encourages open communication and idea-sharing.
• Enjoy the flexibility of a remote-first work setup, with opportunities for occasional in-person collaboration.
• Benefit from fully paid health insurance to support your well-being.
• Enjoy team meals and social events, both virtual and in-person, to connect and bond with colleagues.

Note

• Branch International is an Equal Opportunity Employer.
• The company does not and will not discriminate in employment on any basis prohibited by applicable law.
• We’re looking for more than just qualifications -- so if you’re unsure that you meet the criteria, please do not hesitate to apply!.