Customer Care Representative Job at Pinkaso General Printing Limited

Pinkaso General Printing Limited with its headquarters in Area 10 Garki, Abuja has recently opened up a branch in Anifowose, Lagos and urgently seeks to fill the position below:

Job Position: Customer Care Representative
Job Location: Lagos

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

How to Apply
Interested and qualified candidates should forward their CV to: hrpinkasoprintingltd@gmail.com using the "Job title" as subject of the email.
Note: Only qualified individuals will be called upon