Customer Relations Officer Job at Duncan Maritime Ventures (Nig) Limited
Duncan Maritime Ventures (Nig) Limited, a member of the Duncan Group of Companies is a front runner in the Nigeria maritime and logistics services and a leader in world freight with a proven track record that stem back some 31 years. Our business is open to all and sundry; Federal Government, State Government and Local Government. We are open to medium- and short-term contracts, including one-offs, for medium- to small-scale industries and individuals alike. We are a one-stop maritime and logistics services company.
We are recruiting to fill the position below:
Job Position: Customer Relations Officer
Job Location: Lagos
Reports to the: Executive Director
Job Description
- A reputable shipping/custom clearing company is in search of a competent staff with vast knowledge in shipping and custom clearing services.
Roles
- As a customer relation officer, your most important role is leading and motivating the team to ensure they give the best customer service possible to clients
- Handling complaints, queries from customers and staff
- Investigating and solving customers' problem, which may be complex or long standing problems
- Making sure customers needs are met
- Ensuring client's goods are delivered on time and follow up on jobs
Job Requirements
- Candidates should possess B.Sc qualification
- A minimum of five (5) years experience (preferably a female)
How to Apply
Interested and qualified candidates should send their CV to: info@duncanmaritime.com
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