Customer Service Officer
Haulage and Logistics Nigeria – Our client in the automotive industry, is currently recruiting suitably qualified candidates to fill the position below:
Job Position: Customer Service Officer
Location: Lagos
Key Responsibilities
The candidate will be responsible for:
- Actively drive awareness and utilisation of the company’s products and services
- Perform any related tasks as assigned
- Actively build strong relationships with customers and gain an understanding of their business, service needs and desires
- Manage and improve day to day process interaction with own customers by leveraging detailed customer knowledge
- Be the owner of all customer issues and engage relevant stakeholders (internal and external) as required to facilitate timely and effective resolution
Qualification & Experience
- Minimum of B.Sc, HND qualification.
- With at least 2 year(s) experience
Other Requirements:
- Excellent written and verbal communication skills.
- Good multitasking capabilities
- Attention to detail
- Proficiency in Microsoft Office tools
- Data Analytics
- Good Interpersonal skills
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