Customer Service Officer Job at Purplyte Integrated Services Limited

Purplyte Integrated Services Limited, a fast growing Engineering company located in Lagos State, is recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Ondo
Employment Type: Full-time

Job Description


  • Collaborate with sales team to understand customer requirements and provide sales support
  • Ensure all of the information required to service new products is known by the product group
  • Coordinate and host customer visits
  • Design and present technical presentations to internal group
  • Actively participate in service escalation meetings
  • Verify clarity, accuracy and quality of technical documentation
  • Organize conferences for customers, dealers, suppliers and
  • Manage to solve customer inquiry on product related issue
  • Provide high quality technical support to customers
  • Work closely with the Automation Field and Repair Center team
  • Escalate as appropriate, situations where customer satisfaction is compromised and to ensure contractual obligations are met.

Requirements

  • A Bachelor's Degree, preferably in Business Admin, Economics and related course
  • 3 years of experience as a customer servie officer
  • Basic skills (Word,power point & Excel)
  • A real desire to assist our customers and employees
  • Boundless enthusiasm
  • Punctuality and reliability a must!
  • Basic level skills in Microsoft Word.

Method of Application
Interested and qualified candidates should send their CV to: purplyteintegratedservices@gmail.com using the Job Position as the subject of the mail.