Customer Service Officer Job at Tempkers

Tempkers Limite is a human resource company with a focus to help CEO's and executives build a profitable business by recreating and retaining.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Suleja and Maraba, Abuja (FCT)
Employment Type: Full-time

Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements

• Candidates should possess a Bachelor's Degree / Master's Degree qualification with 2 - 6 years of work experience.

Salary
N80,000 - N100,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job position as the subject of the mail.