Customer Service Personnel

Brookspharma Nigeria Limited is private indigenous pharmaceutical company. We aim to improve people’s quality of life with our products. To achieve this, we concentrate on the research and development of innovative drugs and novel therapeutic approaches. At the same time, we are constantly improving established products. Brookspharma Nigeria Limited is a company that specializes in the distribution of pharmaceutical and Health care products and Services.

We are recruiting to fill the position below:

Job Position: Customer Service Personnel
Job Location: Lagos
Job Description

• Handles incoming and outgoing calls with professionalism.
• Handles customers’ complaints and follow through on their requests.
• Carryout clerical tasks as assigned.
• Handles customers’ enquiries regarding the company’s products and services.
• Ensures and provide good customer experience to both internal and external customers.
• Prepares customer service monthly report for the MD.

Requirements

• Minimum of HND/B.Sc. in any discipline.
• Ability to multi task.
• Must have a minimum of 1-2 years working experience in customer service.
• Good knowledge of Microsoft office is required.
• Good organisational skills.
• Human relation and interpersonal skills.
• Must be able to work in an existing team.
• Good written and oral skills.

Application Closes on  14th February, 2018.