Customer Service Relation Job at Hec Recruit
Hec Recruit is a full-service HR consulting firm with a unique approach. Since 2020 we have been helping our clients find a job best suited for their skills and interests, and helping local companies locate the best employees.
We are recruiting to fill the position below:
Job Position: Customer Service Relation
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Description
- Depending on your experience, performance and your results in terms of deliverables. We are on the hunt for a dedicated and qualified customer service representative to join our dynamic team.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Interested candidates should possess a Bachelor's Degree in relevant fields with 2 - 8 years of work experience.
Salary
N100,000 - N200,000 monthly.
Method of Application
Interested and qualified candidates should send their CV to: hecrecruitment.hrconsulting@gmail.com using the Job Position as the subject of the mail.
Note
- The shortlisted candidates will be contacted for an interview.
- Proximity to job location is key for consideration.
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