Customer service Representative (Call Center Agents) and Human Resource Business Partners Recruitment

Bquins Solution Limited  - We are a full service business that specialise in outsourcing, business process outsourcing, HR services, call center (inbound and outbound), customer service, procurement of call center equipments, staff training, logistics and bulk SMS services as per clients' requirements.

Our strategy will ensure a smooth running of your business

We are recruiting to fill the following positions below:

1.) Customer service Representative (Call Center Agents)

2.) Human Resource Business Partners

Job Location: Ikeja Lagos,
Employment Type: Full-time

Bquins solution limited is currently recruiting to fill the following positions for her client in the telecom industry.

1. Call Center Agents

Qualified and selected persons will be responsible for ensuring that customers who call the company or receive calls from the company enjoy optimum customer experience.

To succeed in this role, you would need to possess the following:

• Minimum of OND in any field
• Proficiency in the use of MS packages
• Effectice communication skills
• Ability to communicate in English Language as well as any other Nigerian indegenous languages fluently
• Willingness to resume immediately

Salary:

• Basic: 50,000 to 80,000
• Plus commission
• HMO and Pension benefits are also available

2. Human Resource Business Partner:

• Qualified and selected candidates will be responsible for:
• Overseeing employee performance and appraisals
• Implement functional HRMS and internal databases across all departments and locations
• Design company manual, policies and procedures
• Responsible for recruitment, compensation & benefits, performance evaluation, training& development
• Responsible for payroll computation and ensuring all regulatory payments like tax, PAYE, Pension are done accurately and in line with government directives.

Salary:

• Basic: 60,000 to 120,000
• Plus other incentives
• HMO and Pension benefits also available

Method of Application:
Interested candidates should forward their cv to: recruit@bquinssolution.com using "customer care representative" or "HRBP" as the subject of the mail