Customer Service Representative Job at AfroHealth

AfroHealth is to provide affordable, accessible, and personalized virtual healthcare wellness, and nurse coaching. Empowering the Afro Community to take control of their health and wellness.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Lagos
Position Type: Full-Time

About the Job

• The ideal candidate loves talking to people and proactively solving issues.
• You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• 1 - 3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work.