Customer Service Representative Job at Home Prep School

Home Prep School is a reputable educational institution.

We are currently recruiting suitably qualified candidates to fill the position below:

Job Position: Customer Service Representative

Job Location: Asaba, Delta

Job Responsibilities


  • Serves customers by providing product and service information; resolving product and service problems.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications

  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Listening Skills
  • Phone Skills
  • Resolving Conflict
  • Analyzing Information

How to Apply
Interested and qualified candidates should send their CV to: jobs@homeprepschool.com using the "Job title" as the subject of the email.