Customer Service Representative Job at Nassar and Farahat International

Nassar and Farahat International is the Home & Shop for all German Quality Kitchen wares, from Stainless Cooking Pots, Utensils, Blenders, Food Processors etc. We are a reliable brand with class and quality.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements

• Candidates should possess an SSCE / OND qualification with 0 - 1 year relevant work experience.

Salary
N40,000 - N50,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: folakeotularu@gmail.com using the Job position as the subject of the email.

Note: For more information, please call: 09086788680.