Customer Service Representative Job at Outreach Medical Services
Outreach is a group of hospitals offering affordable care to women and children across Nigeria.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities
- Bill prearation.
- Handle cash and HMO transactions.
- Effective communication with clients at every encounter.
- Ensure full understanding and management of client requirements and identification of further opportunities with the client.
- Ensure smooth relationship between the hospital and other stakeholders in our eco system.
- Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner.
- Ensure welfare of all Patients.
- Proper documentation and handover of daily activities.
- Filling all registers and sending reports per shift.
- Monitoring and control of all office stationery.
- Document Management.
- Medical Records filing and management.
- Electronic medical records management.
- Appointment booking and management manually and electronically.
- Hospital billing and payment collection.
- Administering Customer Service surveys to all clients.
- Ensuring excellent Patients’ Experience for all patients.
Remuneration
N75,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: outreachmedicalservice@gmail.com using the Job Position as the subject of the mail.
Note: Only candidates who live in Lekki / Ajah environs should apply.
Similar Jobs
- Head of Customer Service Job at Rekrut Consulting Limited
- Customer Relations Officer Job at Leadway Assurance Company Limited
- Cashier Job at Foodies Hot and Spicy
- Relationship Manager Job at Samovic Home and Properties Limited
- Technical support Officer
- Customer Care Assistant Job at Rekrut Consulting Limited
- Customer Care Officer Job at Elvaridah
- Customer Care Officer Job at Rome Business School Nigeria
- Customer Service Representative Job at DEDA Hospital
- Relationship Manager Job at ElsaDave Consulting Limited