Customer Service Representative Job at Vylux Watches Nigeria

Vylux Watches Nigeria, West Africa's Biggest Wristwatch supplier located in Ikeja - Lagos and Warri - PTI Junction, is recruiting suitable candidates to fill the position below:

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are hiring sales representatives to manage customer queries and complaints.
• You will also be asked to process orders and modifications and escalate complaints across several communication channels.

Responsibilities

• Answer incoming and outgoing calls
• Respond to inquiries online i.e Instagram and WhatsApp
• Attends to clients and makes them welcome
• Formulating high-quality written and visual content for each social media campaign.
• Take customers orders
• Responds to inquiries about the company.

Requirements

• Candidates should possess an HND / B.Sc Degrees with 1+ years of relevant work experience.
  Should be tech and social media-savvy
• Have a good command of both spoken and written English.

Salary
N90,000 - N120,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: hr@vylux.ng using the Job Position as the subject of the email.