Customer Service & Sales Manager Job at Rapid Rentals Limited

Rapid Rentals Limited is a Nigerian owned company that has been providing alternative power solutions since 2010. We swiftly provide top-quality power generating equipment, ensuring uninterrupted supply from 30kva to 1,000 kva generators. With skilled technicians and a comprehensive fleet including HIABs and utility vehicles, we're the go-to choice in generator rental. Expanding our services to include lighting tower hire, we offer reliable solutions for smooth operations in Nigeria's challenging power landscape. Trust us for efficient power outsourcing, available on-demand for all your needs.

We are recruiting to fill the position below:

Job Position: Customer Service & Sales Manager

Job Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: General Manager

About the Role

• We are urgently recruiting a results-driven and experienced Customer Care & Sales Manager to lead our teamin Lagos, Nigeria. This is a demanding role for a professional ready to drive revenue and ensure service excellence.
• This individual will be both a leader and a hands-on contributor, responsible for overseeing all customer engagement, driving sales targets for equipment rentals (generators, lighting towers), and maintaining the company's reputation for reliability.

Key Responsibilities

• Leadership: Supervise and guide a small team of two, fostering discipline and accountability to meet monthly financial targets.
• Sales & Revenue: Drive monthly sales targets, identify new business, prepare quotations, and efficiently close sales.
• Customer Excellence: Ensure prompt and professional handling of inquiries and complaints, monitor satisfaction, and build long-term relationships with key corporate clients.
• Reporting: Prepare and present periodic reports to management on sales performance, customer satisfaction, and team productivity.

Mandatory Requirements & Qualifications

• Education: Bachelor’s Degree in Business Administration, Marketing, or a related field
• Experience: Must have 5–7 years of proven experience in customer service and sales management, preferably in the equipment rental, power, or service industry.
• Skills: Strong leadership and team management experience, excellent negotiation and closing abilities, and proficiency in CRM tools and Microsoft Office (Excel).
• Attributes: Highly organized, disciplined, results-driven, and customer-focused.

Salary
N300,000 - N400,000 / Month.