Customer Support Manager Job at GruvyVest Finance

GruvyVest is a thrift savings bank that encourages the culture of saving & Investing online, built to helping you set a goal to reach your financial freedom, encourage daily, weekly and monthly savings towards your goals and also provide you an opportunity to invest in low risk pre-vetted investment opportunity with high interest with little or no risk on your return on investment. GruvyVest has helped over million customers achieve their financial goals by helping them save and invest.

We are recruiting to fill the position below:

Job Position: Customer Support Manager

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities


  • Supervise customer service team.
  • Respond to customer inquiries.
  • Develop policies and procedures.
  • Focus on customer satisfaction
  • Train staff
  • Develop goals and report progress
  • Continue to learn.

Requirements

  • Candidates should possess a Bachelor's Degree with 0 - 1 year relevant work experience.

Salary
N3,000,000 - N3,500,000 Annually.

Method of Application
Interested and qualified candidates should forward their CV to: thepeople@gruvyvest.com using the Job position as the subject of the mail.