Document and Government Relations Officer Job at Gokada

Gokada is the future of transportation in Nigeria starting with two-wheeler taxi-motor bikes (Okada’s) ride-hailing. We are staying true to two things as a transportation company: safety is #1 priority and the city is #1 customer. Our vision is to become the Operating System of cities for mobility, on-demand services, and financial services, by driving social and economic inclusion. Our purpose is: how can we make cities more livable?

We are recruiting to fill the position below:

Job Position: Document and Government Relations Officer

Job Location: Lagos
Experience Level: Entry Level

Job Summary

• The Document and Government Relations Officer will attend to riders documentation processes, liaise with the onboarding unit for document checklist.

Job Dimension

• As the Document and Government relations Officer you would ensure the smooth running and in speeding up response time to solving all document related issues.

Responsibilities

• Attending riders for bike documents daily.
• Preparation of Bike Documents for Onboarding process.
• Sorting of bike documents such as roadworthiness, stage carriage, Hackney & VL, letter badges and stickers etc
• Make photocopies of contracts and bike documents and filing independently for each bike
• Raise Payments for bike Documents Renewal every month
• Keep track of Bike Documents.
• Request and document daily Bike Updates from riders.
• Photo capturing for riders onboarding (Upload New Drivers Picture and forward to vendor for ID card processing).
• Ensuring document related issues are resolved in time.
• Retrieving documents upon request
• Assisting with both internal and external audits.

Requirements

• HND or B.Sc in any field of study.
• 1-2 years experience as an administrative personnel office administration, secretarial work
• Able to work independently and in a team environment.
• Able to prioritize responsibilities and adhere to deadlines.
• Excellent use of Microsoft Excel or Google Sheets
• Excellent organizational skills and attention to detail.
• Good written and verbal communication skills.
• Great interpersonal skills
• Ability to liaise internally and externally on administrative matters.
• Exceptional filing, recordkeeping, and organizational skills.