Front Desk Officer Job at CREDITCLAN TECH LTD

CreditClan is a full Technology Company with the sole mission of solving all credit problems in Africa. With a deliberate design to remove the burden of technology and related operations from the credit circle, we are well suited to businesses and individuals who desire to scale their credit operations.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to give accurate information. A customer-oriented approach is essential.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc)
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned.

Requirements

• Candidates should possess an NCE / OND qualification
• A minimum of 2 years of work experience.
• Proven experience as front desk representative, agent or relevant position.
• Familiarity with office machines (e.g. fax, printer etc.).
• Knowledge of office management and basic bookkeeping.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.

Method of Application
Interested and qualified candidates should send their CV to: jobs@creditclan.com using the Job position as the subject of the mail.