Hotel Receptionist

Mart Spectrum Nigeria Limited, is currently seeking applications from suitably qualified candidates, to fill the position below:

Job Position: Hotel Receptionist
JOb Location: Lagos

Responsibilities

• Dealing with bookings
• Completing procedures when guests arrive and leave
• Choosing rooms and handing out keys
• Preparing bills and taking payments
• Taking and passing on messages to guests
• Dealing with special requests from guests (like booking theatre tickets or storing valuable items)
• Answering questions
• Dealing with complaints or problems
• You’ll usually work as part of a team and you may be responsible for one area like managing telephone reservations or guest departures (checkouts).

Qualification

• HND/B.Sc in related field.
• Experience counts.

Skills required:

• Administration and customer service skills
• IT skills to work with computerised booking and payment systems
• excellent written and spoken communication skills
• A friendly and professional telephone manner
• Patience and tact
• The ability to stay calm under pressure and look after several things at once
• It may also be useful if you can speak a foreign language.

Note: Only residents within ipaja Lagos should apply