IT Field Technician (Hardware & Networking) Job at 3Supports Services
3Supports Services - We are young, experienced, excellent and still growing. Registered in Nigeria with Corporate Affairs Commission. 3Supports is one of the leading IT Companies in Lagos, System Integrator and re-sellers across West Africa.
We are recruiting to fill the position below:
Job Position: IT Field Technician (Hardware & Networking)
Job Location: Lagos
Job Description
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Work continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritise and manage many open cases at one time
- Rapidly establish a good working relationship with customers and other professionals, such as software developers
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment.
How to Apply
Interested and qualified candidates should send their CV to: support@3supports.com.ng using the Job Title as subject of the email.
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