IT Personnel Job at Ngcom Lastmile Solution

Ngcom Lastmile Solution provide unlimited internet service to offices and homes by means of fiber optics and radio installation.

We are recruiting to fill the position below:

Job Position: IT Personnel
Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Requirements

• A male I.T Personnel not older than 35 years

Technical Skills:

• Networking: Understanding LAN, WAN, TCP/IP, DNS, DHCP, VPN,IPv4, IPv6, VLANs, and subnetting.
• Fiber Optics & Cabling: Fiber splicing, GPON (Gigabit Passive Optical Networks), and structured cabling.
• Wireless Technologies: Wi-Fi standards (802.11ac/ax), microwave links, and radio frequency (RF) principles.
• PPPoE & VLANs: Configuring subscriber authentication and VLAN segmentation.
• Remote Support & Diagnostics: Using SSH, Telnet, RDP, and other remote management tools.
• Billing & CRM Systems: Knowledge of ISP billing platforms like WHMCS and Radius servers.
• IT Support & Troubleshooting: Hardware and software troubleshooting, ticketing systems, and remote support tools.

Soft Skills:

• Problem-Solving: Quick troubleshooting of network outages and customer issues.
• Communication: Explaining technical issues to customers and non-technical teams.
• Time Management: Handling multiple service requests efficiently.
• Customer Service: Patience and professionalism in assisting users with connectivity issues.
• Adaptability: Learning and implementing new network technologies.
• Teamwork: Collaborating with field technicians, engineers, and NOC teams.
• Attention to Detail: Ensuring accurate network configurations and IP assignments.
• Crisis Management: Handling network downtime and security breaches under pressure.
• Project Management: Leading or supporting IT projects.
• Continuous Learning: Staying updated with certifications and industry trends.

Method of Application
Interested and qualified candidates should send their Curriculum Vitae and hand written cover letter to: ngcom@ngcomls.com using the Job Position as the subject of the mail.