Job Openings at Strait Sahara Microfinance Bank Limited

Strait Sahara Microfinance Bank Limited is recruiting suitable candidates to fill the following positions below:

1.) Marketer

Job Location: Makurdi, Benue
Employment Type: Full-time

Job Summary

• We seek a motivated Marketer to promote our bank's financial products and services, drive business growth, and enhance our market presence.
• Responsibilities will include deposit mobilization, loan acquisition, customer relationship management, and identifying new business opportunities while nurturing existing client relationships.

Key Responsibilities

• Develop and implement effective marketing strategies to attract clients and grow the bank’s portfolio.
• Identify and establish relationships with potential clients across various industries within and outside the locality.
• Promote the bank’s financial products and services, including loans, savings accounts, and investment opportunities.
• Conduct market research to identify new business opportunities, support the creation of new products and stay ahead of industry trends.
• Prepare and deliver presentations and proposals to prospective clients.
• Collaborate with internal teams to ensure that the needs of clients are met.
• Monitor market activities and competitors to refine marketing strategies.
• Achieve and exceed sales targets set by the bank.

Performance Indicators

• Deposit mobilization targets
• Account Creation
• Loan disbursement and portfolio quality
• Customer retention rate
• Identify potential loan and deposit markets and develop referral networks
• Perform any other duties as may be assigned by Management.

Qualifications

• 2-3 years of experience inmarketing, preferably in the banking or financial services sector
• Market Planning and Market Research skills
• Communication and Sales skills
• Proficiency in use of banking software and CRM systems.
• Strong analytical and problem-solving skills
• Ability to work independently
• Bachelor's degree in Marketing, Business, or any related field
• Strong understanding of marketing banking/financial products.

Why Join Us

• Opportunity to work with a leading financial institution focused on innovation and growth.
• Competitive salary and performance-based incentives.
• Professional development opportunities and career advancement.
• Collaborative and supportive work environment.
• An opportunity to earn target incentive for meeting 80% of sales target.

Click here to apply online

2.) IT Personnel

Job Location: Makurdi, Benue
Employment Type: Full-time

Job Summary

• The IT Personnel is responsible for managing and securing the bank's digital infrastructure, ensuring smooth operations of banking systems, and supporting digital banking solutions. We are looking for a qualified Tech Support Officer to join our IT team.
• The successful candidate will be responsible for providing technical support for hardware, new technology, networking, and applications.
• This role requires vast knowledge in different operating systems, proficiency in Microsoft/Office 365, and all related applications.
• Proficiency in use of different core banking applications s will be an added advantage

Key Responsibilities

• Manage, troubleshoot, and maintain the bank's IT systems, hardware, software, network infrastructure, servers, and databases.
• Ensure cybersecurity measures are in place to protect customer and bank details.
• Support digital banking platforms, including mobile and online banking services.
• Provide IT support to employees, including technical support, troubleshooting, and resolution of hardware and software issues.
• Implement and upgrade technology solutions to improve banking operations.
• Stay updated with the latest technology trends and provide support for new technology implementations.
• Offer networking support, including configuration, troubleshooting, and maintenance of network systems.
• Support and maintain different operating systems (Windows, macOS, Linux) and Microsoft/Office 365 applications.
• Document technical issues and resolutions to build a knowledge base.
• Train staff on new technologies and software applications.
• Collaborate with the IT team to develop strategies for improving IT services and support.
• Ensure compliance with IT policies and procedures and maintain a high level of security for all IT systems.
• Communicate effectively with internal stakeholders, providing regular updates on support activities, issue resolution, and system status.

Requirements

• Bachelor's Degree in Computer Science, Information Technology or related fields.
• Minimum of 3 - 4 years of experience in IT support, networking or system administration.
• Proficiency in database management, cybersecurity and networking.
• Experience with banking software and fintech solutions is an added advantage.
• Strong troubleshooting, communication and problem-solving skills.

Click here to apply online

3.) Operations Manager

Job Location: Makurdi, Benue
Employment Type: Full-time

Job Summary

• The Operations Manager role is responsible for driving the bank's operational efficiency, innovation, and service excellence while ensuring regulatory compliance and managing operational risk.
• The position involves overseeing daily banking operations, developing and implementing strategic initiatives, and providing expert advisory to key stakeholders.

Key Responsibilities

• Develop and implement operational policies, systems, and controls to improve efficiency and mitigate risks
• Oversee daily banking operations, including payments, settlements, account services, and customer service
• Provide best practice solutions to business problems and support evolving business needs
• Ensure compliance with regulatory requirements and manage operational risk
• Lead and coach operations teams to establish a performance-driven culture
• Implement continuous service and customer experience monitoring systems
• Build valued relationships with internal and external stakeholders
• Receive and disburse local currencies for approved transactions, accurately counting, verifying, and recording all cash transactions
• Handle deposits in line with CBN guidelines and internal policies
• Maintain a daily cash register, submit transaction summaries, and reconcile cash balances
• Provide excellent customer service, resolving complaints and promoting products and services
• Collaborate with other team members to achieve sales and customer service goals

Requirements

• Bachelor's degree in finance, business administration, or a related field
• 2 - 3 years of experience in Fintech operations, Banking and Payment, knowledge of fintech products and services
• Certifications in operations management or related areas are a plus
• Proficiency in financial operations management, risk management, and compliance
• Experience in Business Analysis and design
• IT experience is a plus
• Strong analytical and problem-solving skills
• Excellent leadership and team management abilities
• Effective communication and interpersonal skills
• Attention to detail and ability to multitask

Core Areas of Focus

• Operations Oversight
• Business Advisory
• Business Support
• Regulatory Compliance
• Risk Management
• Continuous Service Improvement
• Stakeholder Management
• Team Leadership.

Click here to apply online