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Job Vacancies at ITEX Integrated Services Limited

ITEX Integrated Services Limited welcomes you to a world of secure and convenient Online and Mobile payment solutions. We are an innovative FinTech company that designs and deploys secured solutions. Our wide range of innovative products and services are tailored to meet your unique transactional needs.


ITEX is one of the first organisations to successfully deploy and manage Point-of-Sale (POS) Terminals in Nigeria. Our customary POS applications eases the electronic payment and revenue collections of bills, tariffs, and airtime. We make the transactional experience enjoyable for our clients by offering them the ability to monitor and control their transaction processes. Whether you are a government agency or a private organization, take advantage of our expertise in payment solutions and enjoy real value in your business today.

We are recruiting to fill the following positions below:

1.) Senior Sales Manager

Job Location: Lagos
Employment Type: Full-time

Responsibilities

  • Execute agent recruitment, activation and performance within an assigned territory.
  • You will sign up agents, support onboarding, train agents on devices and processes, ensure targets are hit, and maintain local relationships with merchants and community stakeholders.
  • You will escalate operational issues, collect market intelligence and contribute to territory sales plans. 

Experience / Requirements 

  • Minimum of Diploma or Degree advantageous.
  • 1–3 years of field sales or agent-network experience in fintech, banking, payments or retail distribution. Experience with POS/agency banking preferred.
  • Demonstrated ability to meet territory targets, recruit and onboard agents, and train them.
  • Good interpersonal and communication skills, able to work independently in the field and submit timely reports.
  • Able to travel within the territory and work flexible hours; must be comfortable doing in-person merchant visits.
 

2.) Field Business Support Officer (FBSO)

Job Location: Lagos
Employment Type: Full-time

Job Description

  • The Field Business Support Officer (FBSO) plays a critical role in ensuring terminal uptime, strong merchant engagement, and smooth field operations.
  • The position is responsible for daily merchant visits, terminal diagnostics, application updates, issue reporting, and on-site troubleshooting.
  • It also covers agent onboarding, merchant acquisition support, and managing the deployment, retrieval, and repair of terminals.
  • The ideal candidate is proactive, customer-focused, field-oriented, and committed to maintaining high terminal activity and excellent merchant satisfaction.

Requirements

  • Candidates must have a proven experience in a field-based role, strong knowledge of the road network in their assigned region, and excellent customer service skills.
  • Attention to detail, effective communication, and the ability to ride a motorcycle are strong advantages.

 

3.) Senior Sales Manager

Job Location: Lagos
Employment Type: Full-time

Responsibilities

  • Lead the growth and commercial strategy for ITEX’s agency-banking and PTSP channel.
  • You will build and scale agent acquisition, drive revenue and transaction volumes across regions, own GTM and partner relationships, coach the field sales team, and work with product/operations to ensure agent activation, liquidity and quality of service.
  • This role reports to Head of Business Development and is accountable for targets, agent lifecycle performance and commercial KPIs. 

Experience / Requirements

  • Bachelor’s degree (Business/Finance/Related) preferred; mobile money/fintech sector experience a plus.
  • 5+ years of progressive sales experience in fintech, banking, payments or POS/PTSP environments; 2+ years in a leadership/line-manager role.
  • Proven track record growing agent networks, meeting acquisition and transaction targets. 
  • Strong knowledge of agency banking operations: onboarding, float management, KYC/AML basics, agent monitoring.
  • Excellent stakeholder management, negotiation and coaching skills; comfortable using CRM and sales analytics.




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