Relationship Manager at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the vacant position below:

Job Position: Relationship Manager
Reference No: UBA_CBD_RM
Job Location: Lagos Island, Lagos
Contract Type: Permanent

Introduction

• To manage the financial needs of the major companies, and industries dealing with UBA to increase profitability on the long-term and short-term while minimizing risk exposure
• Liasing between the bank and its clients, ensuring excellent customer service.

Job Functions

• Accounting, Advisory, Analytics, Banking, Business Development, Compliance & Regulatory Affairs, Data Capturing, Data Management, Finance, Marketing
• Industries: Aviation,Banking / Finance & Investment,Financial Services, FMCG (Fast Moving Consumer Goods Sector), Food & Beverages, Infrastructure, Logistics, Maritime, Marketing, Telecommunications

Specification

• Develop strong relationship with key industry stakeholders – regulators and operators
• Perform political, economic, social and technological (PEST) analysis to identify emerging opportunities and risks
• Develop and manage businesses/relationships across the business sector
• Prepare annual marketing plans and to achieve targeted growth objectives.
• Secure approval for annual marketing plans and strategies for designated product ranges to enable achievement of targeted growth and profit objectives.
• Oversee the effective delivery/extraction of value from the linkage/value chain activities of the power sector with other areas of the bank
• Develop strategies and structures to encourage effective value chain banking to successfully capture the entire opportunity space in the economic Sectors across the bank
• Manage the relationship teams for profit optimization and achievement of set targets
• Ensure Customer satisfaction at all times, and bring in repeated business by resolving outstanding issues.
• Provide the bank with information on new contacts and new marketing opportunities
• Client relationships management, developing account plans, and delivering proposals

Requirements
Educational Requirements:

• Minimum of a Bachelor's Degree with an MBA, M.Sc or equivalent

Experience:

• 9 years relevant bank experience; 11 years non-banking related experience

Knowledge:

• Bank Policies, Procedures and Guidelines
• Knowledge and experience of Banking/Financial Services
• International Terms of Trade and Guidelines
• CBN Gudielines Knowledge on Corporate, Trade and Client Relationship

Key Skills:

• Numerical capability
• Good customer relationship skills
• Effective communication skills
• Good understanding of financial accounting, trade service
• Good Skills in the assessment of credit risk, spread, and analyse the financial statements
• Self-motivated
• Excellent analytical skills, problem identification and solving skills
• Networking skills
• Good communication skills
• Superior business management and Negotiation skills