Ticketing Officer Job at ACE Skyline Services Limited

ACE Skyline Services Limited operate as General Sales & Services Provider (GSSA), offering a full range of services on behalf of reputable airlines, with business office in Lagos, Nigeria, ACE Skyline Services is the ideal partner for international airlines seeking cost-effective and passenger representation.

We are recruiting to fill the position below:

Job Position: Ticketing Officer

Job Location: Lagos
Employment Type: Full-time

Job Description

• Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed.
• Communicating with customers to answer questions about tickets, pricing, or flight schedules
• Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders.
• Entering customer information into a computer system to issue tickets or update records.
• Ticketing agent jobs that involves processing electronic ticketing requests for customers or agents over the phone
• Explaining airport rules and procedures to passengers prior to boarding flights.
• Processing refunds for lost or damaged tickets or reservation errors.
• Explaining applicable fees and taxes for each ticket.
• Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 2 - 3 years of work experience.

Method of Application
Interested and qualified candidates should send their Resume to: recruitment@aceskylineservices.com using the Job position as the subject of the mail.