Branch Manager Job at NEAT Microcredit

NEAT Microcredit is a microfinance institution based in Kaduna, Nigeria, dedicated to empowering individuals and small businesses by providing tailored financial solutions. With a mission to foster financial inclusion, NEAT Microcredit offers accessible credit facilities, savings products, and otherfinancial services aimed at supporting economic growth and enhancing livelihoods in underserved communities.

We are recruiting to fill the position below:

Job Position: Branch Manager

Job Locations: Gwagwalada - Abuja, Kaduna, Kano and Kwara
Employment Type: Full-time

Role Description
We are seeking highly motivated and skilled Branch Managers to join our team in Kaduna, Kwara, Abuja (Gwagwalada) and Kano, this is a full-time, on-site role with responsibilities centered around:

• Coordinating and managing the activities of Relationship Officers.
• Driving overall branch performance, including loan disbursement, collection rates, and default management.
• Building and maintaining strong customer relationships to ensure retention and renewals.
• Overseeing loan disbursement and ensuring repayment targets are met.
• Verifying customer businesses and assessing loan eligibility based on business inventories.
• Providing exceptional customer service while meeting or exceeding branch performance targets.

Key Responsibilities

• Acquire new customers for loan disbursement.
• Verify customers’ businesses and determine appropriate loan amounts.
• Manage and monitor loan repayment collections.
• Lead sales activities to achieve and surpass assigned targets.
• Deliver exceptional service that aligns with NEAT Microcredit's standards.
• Analyze branch performance metrics to identify areas for improvement.

Qualifications

• Interested candidates should possess a Bachelor’s Degree with 3 - 5 years of work experience.
• Strong business relationship management and communication skills.
• Expertise in finance, sales, and target-driven roles..
• Ability to lead a team while working independently when required.
• Experience in the microfinance or banking sector is highly desirable.
• Exceptional interpersonal and negotiation abilities.
• Proven customer service skills and a passion for addressing client needs.
• Flexibility and willingness to relocate as required.
• Proficiency in Microsoft Excel, Word, Powerpoint etc
• Must have a Smart Phone orAdriod Phone.

Salary
N130,000 - N150,000 monthly.

Method of Application
Interested and qualified candidates should send their CV and a Cover Letter to: hr@neatmicrocredit.com.ng CC: shaba.g@neatmicrocredit.com.ng and beni.s@neatmicrocredit.com.ng using the Job Position and Location (e.g "Branch Manager Application - Preferred Location") as the subject of the mail.