Business Intelligence Analyst Job at PalmPay Limited

PalmPay Limited is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Position: Business Intelligence Analyst
Job Locations:
 Ikeja, Lagos
Employment Type: Contract

Responsibilities


  • Collaborate with cross-function teams to develop and maintain data models, dashboards, and reports supporting business decisions.
  • Develop and maintain data visualization tools to communicate complex data in a simple and effective manner.
  • Generate Operations team performance reports and use same to compute KPIs.
  • Collaborate with the Operations team to develop operations forecasts and strategies based on market trends and customer behavior.
  • Conduct in-depth analysis of market trends, customer behavior, and business performance to identify areas for improvement.
  • Develop and maintain data quality metrics and processes to ensure data accuracy and integrity.
  • Work closely with the product development team to identify opportunities for product improvement.
  • Assist the marketing team in developing effective campaigns by providing insights and recommendations based on customer behavior and market trends.
  • Stay up-to-date with emerging trends in data analytics and business intelligence to ensure our systems and processes are cutting-edge.

Requirements

  • College Degree in Computer Science, Information Technology, Finance or similar fields
  • 3+years of experience in BI, Data Analysis or related fields.
  • SQL Server skills including SQL objects development, performance tuning, data analysis and integration
  • Vast Knowledge in Technology such as Excel, Python, VSTO, SharePoint, SAS, PowerBI, MEANStack are a big plus.
  • Knowledge of BI Analytic tools.
  • Ability to read code and support applications, reports and processes
  • Excellent analytical and problem-solving skills
  • Ability to contribute both independently and as part of a team
  • Excellent listening, communication, interpersonal and presentation skills