Call Center Agent Job at Tenportion International Limited

Tenportion International Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Position: Call Center Agent

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Make calls and manage incoming call.
• Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution.
• Contacting customers daily/weekly and informing them of their overdue draft.
• Following up with customers daily/weekly on previous payment redemption date.
• Advising customers on the best payment options and negotiating suitable payment plans.

Requirements

• Minimum of OND / HND / B.Sc qualification with 0 - 2 years of work experience.
• Strong Written, Communication and Negotiation Skills.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skill.
• Must have an ANDRIOD Phone.

Salary
N50,000 - N75,000 monthly

Method of Application
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job position as the subject of the email.