Call Centre Agent Job at Green Field Health Management Limited
Green Field Health Management Limited is a national health maintenance organization with Headquarters at Enugu and branches across the six geopolitical zones of the country. Our Mission is to provide the highest quality and comprehensive healthcare insurance services management to Nigerians utilizing high skilled manpower and best practices while according high priority to the welfare of our esteemed enrollees and healthcare providers.
We are recruiting to fill the position below:
Job Position: Call Centre Agent
Job Location: Enugu
Employment Type: Full-time
Job Description
- Make outbound calls and receive inbound calls.
- Provide exceptional customer service and ensure customer satisfaction.
- Handle customer complaints or inquiries.
- Provide customers with needed information and support.
- Take customer orders, process them, and follow up with them.
- Save customers' information in the company database.
Job Requirements
- B.Sc / HND in Lab Science, Public Health, or any related field.
- Minimum of 1 year of relevant work experience.
- Knowledge of Microsoft Office Packages, such as: Word, Excel, Power Point, etc.
- Good communication skills (Verbal and Written).
- HMO Experience will be an added advantage.
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