Customer Sales Agent Job at Joseph Robotics Lab and Tech

Joseph Robotics Lab and Tech - We are a leading technology training institute dedicated to equipping individuals and organizations with cutting-edge digital skills. Our mission is to bridge the tech skills gap by delivering hands-on, industry-relevant training that prepares learners for real-world challenges and in-demand careers. We offer a wide range of beginner to advanced programs in software development, mobile app development, data science, cybersecurity, cloud computing, UI/UX design, and more. Our curriculum is developed in collaboration with industry experts and is continuously updated to align with current technology trends and employer needs.

We are recruiting to fill the position below:

Job Position: Customer Sales Agent
Job Location:  Nigeria
Employment Type: Full-time

Job Summary

• We are looking for a dynamic and results-driven Customer Sales Agent to join our team.
• The ideal candidate will be responsible for engaging with prospective and existing customers, promoting our products, and ensuring excellent customer satisfaction.
• You will be the first point of contact for customers, helping them make informed purchase decisions while driving sales and revenue growth.

Key Responsibilities
Customer Interaction:

• Handle inbound and outbound customer inquiries via phone, WhatsApp, email, and other channels.
• Provide detailed information about products and services to prospective customers.
• Respond promptly to customer inquiries and resolve any issues effectively.

Sales & Promotions:

• Promote and sell the company’s products by understanding customer needs and preferences.
• Meet the customers at their place of gathering and commit them to register.
• Convert leads from social media platforms (e.g., Facebook and Instagram) into paying customers.
• Upsell and cross-sell additional products to maximize revenue per customer.

Follow-Up & Relationship Building:

• Follow up with potential customers who have shown interest in the products to close sales.
• Build and maintain positive relationships with customers to encourage repeat business.

Record-Keeping & Reporting:

• Document customer details, inquiries, and sales in spreadsheets or CRM systems.
• Track sales metrics and prepare regular reports for management.

Requirements

• Candidates should possess a minimum of OND qualification with a minimum of 5 years work experience.
• Proven experience in sales, customer service, or a related role.
• Strong communication and interpersonal skills.
• Ability to build rapport with customers and maintain professionalism.
• Proficiency in using WhatsApp Business, social media, and basic office tools like Excel and Google Sheets.
• Results-oriented with a strong desire to meet and exceed sales targets.
• Ability to multitask and prioritize tasks effectively.

Preferred Skills:

• Experience in technology training institute industry is a plus.
• Knowledge of CRM software or other sales tools is an advantage.
• Fluency in local languages is an added benefit.

Salary
N100,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: adamsosamehon@gmail.com using the Job Position as the subject of the email.