Career Opportunity at MasterCard

MasterCard is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities - such as shopping, traveling, running a business and managing finances - easier, more secure and more efficient for everyone. We are leading the way toward a world beyond cash with the power to expand connectivity, opportunity, and prosperity for individuals, businesses, and communities.

We are recruiting to fill the vacant position of:

Job Title: Senior Managing Consultant - Leading with Services SSA

Job Ref: R-28522
Location: Lagos
Job Type: Full Time

Job Description

• The dramatic shift in our business environment represents the opportunity to enhance the payments solutions for our key customers and develop seamless long term partnerships while diversifying revenue streams and increasing differentiation for MasterCard.
• Leading with Services team will leverage the strength of MasterCard’s services portfolio and enables diversified revenues, client stickiness, and loyalty by using consulting skills and pipeline management disciplines to drive service sales through the organization
• Together with the LwS MEA lead, responsible to deliver the Leading with Services go to market strategy in the division
• Align with MEA/divisional GP&S and IMK counterparts on objectives, targets and progress
• Prepare and manage a pipeline of services opportunities, aligned with overall LwS objectives in the division
• Provide consultative selling support to MasterCard Account Teams and Market Development on key identified accounts and deals for Leading with Services
• For a targeted set of strategic clients and opportunities
  • Support MasterCard sales force in defining customer needs
  • Engage with GP&S team, bringing them together for solution and packaging
  • Provide strategic situational knowledge at RfP stage
• Leverage MasterCard’s competitive advantage (Processing, ESS, Loyalty Services, Access Prepaid, Advisors) to bring a unique combination of value-added services to clients

Undertake the following activities to drive sales of services:

• Baseline sales support
  • Drive pipeline discipline on leading with services in the division
  • Support and liaise on training activities for account teams on key service priorities
• Packaged service solutions
  • Highlight success stories of bundled service solutions and driving them across regions into other markets
• Elevate strategic interaction with key customers
  • Bring service assets into a customer discussion prior to the RfP to build partnerships
  • Ensure client feedback is captured in a structured way and establish feedback loop into MasterCard’s delivery approach
  • Report to divisional management, progress, challenges and learnings

All About You

• Strong understanding of payments business needs of key clients of MasterCard (including financial institutions, merchants, governments etc.)
• Extremely comfortable communicating and working with all levels across MasterCard
• Excellent working knowledge or ability to learn quickly the MasterCard organization, particularly sales, and key internal stakeholders
• In depth knowledge of or ability to learn rapidly about MasterCard’s portfolio of products and services
• Persuasive in all interactions with internal and external clients
• Organized and disciplined at driving actions and tracking progress
• Strong analytical capabilities with ability to translate metrics, data and information into actionable insights
• Experience with a top tier management consulting firm in engagement management or business development capacity
• Solid background of consultative/ needs-based selling and advisory
• Ability to structure client problems for effective solution design
• Ability to work with cross-functional teams seamlessly - ability to align disparate teams towards a common
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