Chief Sales Officer

DCSL Corporate Services Limited - Our client, a reputable Medical Laboratory Company is recruiting to fill the position below:

Job Position: Chief Sales Officer
Job Location: Lagos

Job Description
The successful Candidate will be primarily responsible for the following:

• Designing and Executing a comprehensive Sales Strategy Plan to achieve annual Sales revenue budget and allocate sales budget in line with the Company’s strategic objectives;
• Increase Sales revenue through the design and implementation of appropriate strategies for each sales channels and services;
• Provide leadership and strategic direction to the company’s overall sales program by increasing market share and maximising existing business opportunities;
• Meet and surpass Set Revenue Target;
• Achieve Debt Collection targets within agreed timeline;
• Maintain market intelligence, information and establish relationships with key industry stakeholders;
• Stay up-to-date with industry trends, competition, and regulatory activity;
• Engage customers effectively to ensure client retention and growth;
• Ensure effective feedback and prompt resolution to customer complaints;
• Lead and manage all activities within sales department including key account management;
• Design, implement and manage the business sales process, covering from relationship development to contract finalization;
• Forecast and monitor sales performance and business compliance companywide;
• Collaborate with other functional heads and staff to identify service trends;
• Ensure compliance with corporate governance policies and procedures in the execution of sales activities;
• Work with Executive Management in managing business risk;
• Track and review actual sales result, weighing them against set targets and business KPIs in order to determine the effectiveness of sales initiatives;
• Ensure team development-train, coach, mentor, motivate and manage performance;
• Identify top talent and contribute to the recruitment of key sales personnel;
• Develop and evaluate department KPIs to ensure effectiveness of sales initiatives, taking appropriate steps that encourages achievement of overall sales and business targets’;
• Perform other duties as delegated by the Managing Director.

Requirements

• Master's degree in Business Administration combined with a bachelor’s degree in Medicine; Medical Sciences; Pharmacy; Microbiology or Biochemistry;
• Minimum of 8 years work experience in Sales & Business Development;
• Must possess strong business development skills;
• Should have proven success in working in a similar role where a business plan was implemented, and positive outcomes achieved;
• Should have the ability to drive, meet and exceed set KPIs;
• Ability to interact with people at all levels and to develop strong client relationships;
• Proven leadership skills, having successfully managed significant business units and proven ability to lead and grow successful teams;
• Excellent analytical and decision-making skills;
• Excellent written, verbal and interpersonal communication skills and written proficiency in English;
• Excellent command of the relevant IT tools/ programs and professional standards;
• Negotiation, team building and collaboration skills;