Client Service Officer Job at A reputable conglomerate

A reputable conglomerate rendering various services in the Oil and Gas sector is recruiting a suitably qualified candidate to fill the position below:

Job Position: Client Service Officer
Job Location: Portharcourt, Rivers
Job Type: Full Time

Responsibilities

• Provide client support services in an accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Develop process improvements to enhance service efficiency and effectiveness.
• Provide assistance to less experienced staffs when needed.
• Provide support in new product development and enhancement activities.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
• Analyze and resolve service issues promptly.
• Inform management about complex client issues and resolutions.
• Maintain a client-focused working environment for team.
• Work in compliance with company policies and procedures.
• Identify and develop new business opportunities with client contacts.
• Utilize effective problem solving and time management skills in client service operations.
• Assist in risk assessment and mitigation activities.

Qualifications

• Minimum of Bachelor's Degree qualification.
• 0 - 2 years experience.

How to Apply
Interested and qualified candidates should send their CV to: careers@skyshoregroup.com using the job title as the subject of the email.