Client Service Officer Job at Callphone Limited
Callphone Limited, a Fintech company with branch offices in Abuja and Lagos, is recruiting suitable candidate to fill the position below:
Job Position: Client Service Officer
Job Location: Ikeja, Lagos
Employment Type: Full Time
Responsibilities and Duties
- Provide client support services in accurate and timely fashion.
- Maintain client focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Utilize effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide assistance to less experienced staffs when needed.
- Attend educational trainings and workshops for professional growth.
- Provide support in new product development and enhancement activities.
Job Requirement
- Candidates should possess an OND qualification with 1-2 years work experience.
Method of Application
Interested and qualified candidates should send their CV to: olasekan@callphoneng.com using the Job Title as the subject of the e-mail.
Similar Jobs
- Cashier Job at Kiyix Recruitment Hub
- Customer Service and Social Media Personnel Job at Baldon Clothiers Limited
- Call Centre Representative Job at Redeemers Health Village
- Customer Service Manager Job at Majeurs Holdings Limited
- Help Desk Officer Job at Eko Maintenance Limited
- Relationship Manager Job at Rand Merchant Bank
- Cashier Job at Uncle Stan's Foods
- Customer Success Executive Job at NielsenIQ
- Head, Customer Experience (Comms & Engagement) Job at First Bank of Nigeria
- Customer Service Representative Job at GUO Transport Company Limited