Clinical Quality Manager Job at Lily Hospitals Limited

Lily Hospitals Limited, established in 1986, remains one of the foremost hospitals in Nigeria and within the South-South region of the country. It is the first private hospital in Nigeria to achieve ISO 9001:2000 quality management system certification from the Standards Organization of Nigeria (SON) and was also recently accredited withthe  COHSASA (Council for Health Service Accreditation of Southern Africa) Certificate.

We are recruiting to fill the position below:

Job Position: Clinical Quality Manager
Job Location: Warri, Delta
Employment Type: Full-time

Job Summary

• The Clinical Quality Manager is instrumental in upholding and advancing our commitment to clinical excellence and regulatory compliance across all units of Lily Hospitals.
• This role provides leadership in developing, implementing, and monitoring quality improvement strategies, clinical governance frameworks, and compliance with both national and international health standards.

Key Responsibilities

• Lead the implementation of the hospital’s Clinical Governance & Compliance framework.
• Drive continuous Quality Improvement Strategies across clinical and non-clinical departments.
• Develop and maintain policies, documentation, and standard operating procedures aligned with COHSASA, ISO 9001, and Nigerian Health standards.
• Facilitate training and engagement programs for staff to ensure awareness and adherence to quality and compliance requirements.
• Conduct regular monitoring, reporting, and audits to track performance against quality benchmarks.
• Serve as a confident communicator and influencer, fostering a culture of excellence, accountability, and patient safety.

Qualifications & Requirements

• MBBS or equivalent medical degree.
• Minimum of 5 years of relevant experience in clinical quality management, compliance, or related healthcare leadership roles.
• Strong analytical, documentation, and policy development skills.
• Proven ability to influence teams and communicate effectively across multiple levels of the organization.
• Familiarity with COHSASA, ISO 9001, and Nigerian Health standards is highly desirable.
• Relevant certifications/licenses in quality management or healthcare compliance will be an added advantage.

Why Join Us?

• We are committed to building a culture of excellence, safety, and continuous improvement.
• This role offers an opportunity to make a significant impact on the quality of care and outcomes across all our branches.

Method of Application
Interested and qualified candidates should send their CV and Credentials to: recruitment@lilyhospitals.net using "Clinical Quality Manager - Warri" as the subject of the email.